100% Satisfaction Guaranteed
We want you to be completely happy with your purchase. If for any reason you are dissatisfied, return the materials within 30 days for an exchange, credit, or refund.
We do not have a separate preview policy for materials, but you may return any item for any reason within 30 days of purchase for a full exchange, credit, or refund.
Software Site Licenses and Volume Discounts
Please call customer service at 800-325-3278 (FAST).
You may return any item for any reason for a full exchange, credit, or refund within 30 days of purchase. Before you ship a return, please call 800-325-3278 (FAST) for preauthorization. We cannot accept returns without an authorization number, nor can we accept letter sets that have been broken apart.
To return items, you must ship them by UPS or Federal Express so that they can be traced if lost or damaged during shipping. You pay the shipping charges. The items you return must be received in salable condition and be accompanied by a copy of your invoice or packing slip. Returned items that are not in salable condition are not credited. Ship returns to:
Attn: Returns, F.A.S.T. Learning, LLC, 2300 S. Birch Street, Denver, CO 80222